Reference

Terms, Eligibility and Your Rights on ibaje

This page sets out the legal conditions that govern your use of ibaje, including eligibility, account rules, and how we handle disputes.

Eligibility by regionAccount conditionsDispute processPolicy updatesContact rights

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How Our Legal Terms Apply to You

ibaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ibaje operates as an online gaming platform accessible where permitted under local law. Whether you can use this service depends entirely on the regulations in your jurisdiction — we do not make that determination for you, and nothing on this site constitutes legal advice. You are

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responsible for confirming that accessing ibaje is lawful where you are located before creating an account or making any transaction. Our terms cover account registration, wallet activity including deposits via bKash, Nagad, and Rocket, game participation, and withdrawal requests. By using the platform, you confirm you
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meet the minimum age requirement set by your local jurisdiction and that you are not accessing the service from a restricted region. We reserve the right to suspend or close accounts where eligibility cannot be confirmed or where activity conflicts with our terms. Terms may be
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updated periodically. When material changes occur, we notify you through your registered account. Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you disagree with any update, you may close your account and withdraw your available balance through the
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standard wallet process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

Policy Queries For questions about our terms, eligibility conditions, or how a specific rule applies to your account, contact our support team through the in-app chat or email channel listed in your account settings.

Account Disputes If you believe an account action — such as a suspension or transaction hold — was applied in error, submit a formal dispute request via the Help section. We review each case against the applicable policy.

Data and Privacy Requests To request access to your personal data, ask for corrections, or raise a deletion request, use the dedicated privacy contact form in your account dashboard. We respond within the timeframe required by applicable law.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Data Handling

We collect only the account and transaction data needed to operate the service. Payment details for bKash, Nagad, and Rocket are processed through encrypted channels and are not stored in plain form on our servers.

Cookie Policy

We use session and functional cookies to keep you logged in and remember your preferences. Analytics cookies are optional — you can manage your cookie choices from the settings panel in your account.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, use the account lock option in settings immediately and contact support to initiate a security review.

Data Retention

We retain account and transaction records for the period required by applicable law. After account closure, personal data is deleted or anonymised according to our retention schedule, which you can request in writing.

Common Legal and Policy Questions

Eligibility depends on your local law and the regions we currently serve. You must meet the minimum age set by your jurisdiction and confirm you are not accessing the platform from a restricted area.

Access depends on local regulations in your specific area. We recommend checking whether online gaming is permitted under the laws that apply to you before registering or depositing.

Submit a data access request through the privacy contact form in your account dashboard. We will respond within the timeframe required by the applicable data protection rules in your region.

Any available balance is returned to your registered bKash, Nagad, or Rocket wallet through the standard withdrawal process, subject to identity verification and the terms in effect at the time of closure.

We notify you through your registered account when material policy changes occur. Continuing to use the platform after that notification means you accept the updated terms.

Go to the Help section in your account and submit a formal dispute. Our team reviews each case against the relevant policy and responds with a written outcome and the reasoning behind it.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfobKash FundBox AccountRegister

Terms, Eligibility and Your Rights on ibaje

Reach Us on Policy and Account Matters

How We Protect Your Account and Data

Data Handling

Cookie Policy

Account Security

Data Retention

Common Legal and Policy Questions

01 Who is eligible to use ibaje?

02 Can I access ibaje from anywhere in Bangladesh?

03 How do I request a copy of my personal data?

04 What happens to my bKash or Nagad balance if my account is closed?

05 How will I know if the legal terms change?

06 How do I dispute an account decision I think was made in error?

Legal

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